This Privacy Policy explains how dream88 collects, uses, stores, shares, and protects your personal data when you use our platform. It is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Privacy at a Glance
A plain-language overview of the key privacy commitments dream88 makes to every Filipino player.
dream88 processes personal data in full compliance with RA 10173. A designated Data Protection Officer (DPO) oversees all privacy practices and responds to data subject requests.
dream88 collects only the personal data necessary for account management, identity verification, payment processing, regulatory compliance, and improving your gaming experience.
All personal data is stored with industry-standard encryption. Passwords are hashed and never stored in plaintext. Access to personal data is restricted to authorised personnel only.
Under RA 10173, you have the right to access, correct, erase, and object to the processing of your personal data. dream88 provides mechanisms to exercise each of these rights.
dream88 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with licensed service providers essential to platform operations and with PAGCOR as required by law.
dream88 will notify you of any material changes to this Privacy Policy. In the event of a personal data breach affecting your rights, you will be notified in accordance with NPC requirements.
dream88 ("we," "us," "the Platform") is committed to protecting the personal data of all individuals who interact with our services. This Privacy Policy ("Policy") sets out the basis on which we collect, use, disclose, and otherwise process personal data in connection with the operation of the dream88 online gaming platform.
This Policy applies to:
This Policy does not apply to third-party websites or services linked to from the dream88 platform. dream88 is not responsible for the privacy practices of third parties.
dream88 is the personal information controller in respect of the personal data processed under this Policy, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations ("IRR").
dream88 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Policy. The DPO may be contacted as set out in Section 14 of this Policy.
dream88 collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | Required For |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | KYC verification, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address, residential address | Account registration, OTP delivery, communications |
| Financial Data | GCash account number, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Security, fraud prevention, platform optimization |
| Usage Data | Pages visited, games played, betting history, login timestamps | Responsible gaming monitoring, personalization |
| Communications Data | Records of support chat interactions, complaint records | Customer support, dispute resolution |
| KYC Documents | Scanned copies of government-issued Philippine IDs (PhilSys, UMID, Passport, Driver's License) | Identity and age verification per PAGCOR requirements |
dream88 does not intentionally collect sensitive personal information (as defined under the DPA) beyond what is strictly required for identity verification and regulatory compliance. Where sensitive personal information is collected, it is processed only on the basis of explicit consent or legal obligation.
dream88 collects personal data through the following means:
dream88 processes your personal data for the following purposes:
Under the DPA, dream88 processes personal data on the following legal bases:
dream88 does not sell or rent personal data to third-party marketers. We share personal data only in the following circumstances:
Cross-border transfers: Where personal data is transferred to service providers operating outside the Philippines, dream88 ensures adequate data protection safeguards are in place, consistent with the NPC's requirements for cross-border data transfers.
dream88 uses cookies and similar tracking technologies to operate and improve the platform. We use the following types:
You can control cookie preferences through your browser settings. Blocking certain cookies may affect platform functionality. For detailed information on specific cookies used, please contact our DPO.
dream88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods include:
When personal data is no longer required, dream88 securely deletes or anonymises it in accordance with NPC guidelines.
dream88 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. These include:
While dream88 takes all reasonable measures to secure your personal data, no transmission over the internet or electronic storage method is entirely risk-free. You are encouraged to use strong, unique passwords and to enable 2FA on your account.
Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by dream88:
To exercise any of the above rights, contact dream88's Data Protection Officer as set out in Section 14. Requests will be acknowledged within three (3) business days and responded to within fifteen (15) business days, in line with NPC guidelines.
dream88 does not knowingly collect personal data from individuals below twenty-one (21) years of age. The minimum age to register and use the dream88 platform is 21 years, as required by PAGCOR. Age verification is enforced through mandatory KYC review prior to account activation.
If dream88 becomes aware that personal data has been collected from a person below the minimum age, the associated account will be immediately closed, all collected personal data will be deleted (except where retention is required by law), and any deposits will be returned to the payment source, less any amounts wagered.
dream88 may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or platform features. When material changes are made, we will notify registered players via their registered mobile number or email address and update the "Last Updated" date at the top of this Policy.
Your continued use of the dream88 platform following notification of changes constitutes acceptance of the updated Privacy Policy. If you do not agree with any amendment, you must cease using the platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the exercise of your data subject rights, please contact dream88's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data rights have not been adequately addressed by dream88.
Privacy and security are foundational at dream88. Review our related policies or sign in to manage your account and data preferences directly. Must be 21 or older to play.
21+ Only · PAGCOR-Regulated · RA 10173 Compliant · Play Responsibly